Contact Us
Last updated October 29, 2026
We're a small team and read every message. Most replies go out within 2 business days.
Send us a message
Sign in, then use the button below. Include your email if you'd like a reply.
Prefer email?
Write to kat@thearchivista.com. Tell us what's going on, and include your Etsy order number if your question is about Full Pack access.
Bought on Etsy?
You can also message us through your Etsy order page — that's the fastest route for activation or refund questions.
Privacy requests
To access, download or delete your data, send a message with "Privacy request" in it from the account it's about. See our Privacy Policy.
Quick answers
Many questions are answered on Elf Support.
Who we are
Check Your Elf is a product of The Archivista. We're a small independent studio, and we read everything you send.